Terms of sale

Terms & Conditions of Sale

Welcome to Orlivea. These Terms & Conditions ("Terms") govern all purchases made on orlivea.co.uk (the "Site"). By placing an order with us, you agree to be bound by these Terms.

1. About Us

Orlivea sells statement jewellery online, shipped to customers in the United Kingdom. For any question, you can reach us at orlivea.jewel@gmail.com.

2. Orders

By placing an order, you confirm that all information provided (name, delivery address, payment details) is accurate and complete. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. If we cancel your order after payment, you will receive a full refund.

Once your order is placed, you will receive a confirmation email. This confirms we have received your order it does not guarantee product availability.

3. Pricing & Payment

All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise. Shipping costs, if any, are displayed at checkout before payment.

Payment is processed securely at the time of order through our third-party payment providers. We do not store your card details.

We reserve the right to change prices at any time; however, changes will not affect orders already confirmed.

4. Shipping & Delivery

Orders are shipped according to our [Shipping Policy]. Estimated delivery times are provided in good faith but are not guaranteed, as they may be affected by factors outside our control (customs, carrier delays, weather, etc.).

5. Returns & Refunds

Please refer to our [Returns & Refunds Policy] for full details on eligibility, timeframes, and the return process.

6. Product Descriptions & Images

We do our best to display our jewellery accurately, including colour and finish. However, slight variations may occur due to photography, lighting, or screen settings. Product descriptions are provided in good faith and do not constitute a legal guarantee unless required by law.

7. Intellectual Property

All content on this Site including the Orlivea name, logo, product photography, and design elements is the property of Orlivea and may not be reproduced, copied, or used without prior written consent.

8. Limitation of Liability

To the extent permitted by law, Orlivea shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or Site. This does not affect your statutory rights as a consumer under UK law.

9. Changes to These Terms

We may update these Terms from time to time. The version in effect at the time of your order will apply to that purchase. We encourage you to review this page periodically.

10. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.